• Contract
  • Hire
  • Bolton, MA

Website Agile Workplace Staffing

Agile is looking for a  RMA Coordinator in Bolton MA

The RMA Coordinator will be working directly with sales and the operations team to oversee all incoming return orders. It is truly a position that will expose this candidate to many aspects of the business.

Along with supporting our customers, you will learn about many consumer products like earbuds, mobile phones, gaming accessories and much more. Your knowledge base will help you provide the best support for our customers via the phone, emails and other messaging media.

What you will be doing

  1. Coordinate with customers and internal sales agents to perform customer support and merchandise replacements / credits / repairs on equipment.

  2. Test and report the status of all returns, repairs, and defects on equipment.

  3. Monitor RMA inventory control on a continuous basis.

  4. Coordinate with internal departments for quick, accurate shipment of products.

  5. Daily inventory counts

What we require from you:

  1. Ability to problem solve

  2. Attention to details

  3. Basic experience with Inventory & Quality Control

  4. Excellent communication, organizational and flexibility skills

  5. Computer Skills required (full training on our system)

  6. Professional attitude

  7. Ability to read and speak English fluently required

  8. Likes the fast-paced “team” environment

  9. Ability to lift 35lbs

We are Committed to Your Success

We offer a competitive package, dynamic work environment, collaborative team, and space to learn, grow and thrive. Qualified applicants will receive consideration regarding race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disabilities.

If you are a hardworking, driven professional looking for your next team. We are committed to employing a diverse workforce,  let’s start a conversation. Apply today!   


To apply, please visit the following URL:https://cats.agilewps.com/careers/index.php?m=careers&p=applyToJob&ID=1759→