Website Agile Workplace Staffing

Agile is looking for a E-Commerce/Administrator Support in Bolton MA

The Support Specialist will be working directly with sales and operations teams to prepay the daily orders, assist with authorizations for received returns and assist with new sales campaigns as needed. It is truly a position that will expose this candidate to many aspects of the business.

Along with supporting our customers, you will learn about many consumer products like earbuds, mobile phones, gaming accessories and much more. Your knowledge base will help you provide the best support for our customers via the phone, emails and other messaging media.

What you will be doing:

  1. Support customers requesting assistance with “pre and post-order” questions.
  2. Respond to all messages within the allotted time required by each platform.
  3. Work as a team to identify and obtain the best resolution per the customer’s need.
  4. Maintain and authorize customer returns to be processed.
  5. Project a professional company image at all times.
  6. Assisting our operations and sales departments as needed.

What we require from you:

  1. Superior customer service ability.

  2. Experience supporting sales preferred (but not required)

  3. Excellent communications skills to deal effectively with individuals at all levels of the organization.

  4. Ability to multi-task, prioritize and adapt in a fast-paced setting.

  5. Meticulous attention to detail.

  6. Likes to work as part of a team but can also work autonomously.

  7. Proficient typing skills and ability to work in a Microsoft Windows environment.

We are Committed to Your Success

We offer a competitive package, dynamic work environment, collaborative team, and space to learn, grow and thrive. Qualified applicants will receive consideration regarding race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disabilities.

If you are a hardworking, driven professional looking for your next team. We are committed to employing a diverse workforce,  let’s start a conversation. Apply today!


To apply, please visit the following URL:→